We are unable to accept any goods without an RMA number. This can be obtained through calling us on 01844 204420.
No responsibility will be taken for goods returned to us via an untrackable shipping method.
Goods ordered in error are to be returned in pristine condition and in original packaging. A re-stocking charge may be applicable.
If a technical fault report is required, the goods will be sent back to the manufacturer. This will result in a longer turnaround time.